1. Introduction
Castro Coverage ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry for health insurance advisory services.
By using our site, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal identifiers: First name, last name, email address, and phone number submitted through our contact or quote forms.
- Coverage preferences: Type of coverage you are interested in (e.g., individual, family, small business).
- Usage data: Browser type, IP address, pages visited, and time spent on site, collected automatically via standard web analytics.
We do not collect Social Security numbers, financial account details, or medical records through this website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide personalized health plan recommendations.
- Contact you by phone or email regarding your coverage needs.
- Improve our website and the quality of our advisory services.
- Comply with applicable laws and regulations.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. How We Share Your Information
We may share your information in limited circumstances:
- Insurance carriers and partners: To obtain quotes or enroll you in a plan at your request.
- Service providers: Third-party tools (such as our form processing service) used solely to operate our website and deliver services to you.
- Legal requirements: If required by law, court order, or governmental authority.
Any third parties we work with are bound to keep your information confidential and may only use it for the purpose we specify.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies or similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some portions of our site may not function properly if cookies are disabled.
7. Third-Party Links
Our site may contain links to third-party websites (such as insurance carrier sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information, subject to legal obligations.
- Opt out of communications at any time by replying "unsubscribe" to any email or contacting us directly.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our site, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Castro Coverage
Email: christophercastrohealth@gmail.com